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’What Do You Want in Life and How Can You Get There?’ An Evaluation of a Hierarchical Goal-Setting Chatbot
The translation of abstract, long-term goals, such as “make a contribution to the field of motivation science,” into short-term, actionable intentions is inherently difficult. Hierarchical goal-setting, a goal-setting strategy in which people construct a hierarchy of increasingly more concrete and proximal subgoals is a promising way to support this process. We designed a goal-setting chatbot that helps people craft action hierarchies for achieving their life goals. We conducted a large online field experiment with two follow-up surveys at one week and one month after the intervention to evaluate the effects of a brief hierarchical planning session with our chatbot on goal pursuit. Although there were no main effects of hierarchical planning on goal-related outcomes, exploratory analyses indicated that hierarchical goal-setting enabled people to make more progress towards goals that appeared less actionable. This suggests that supporting hierarchical goal-setting with chatbots is a promising approach to helping people who don’t know how to pursue their goals.
@conference{GonzalezCruz2021SSMA-Chatbot, title = {'What Do You Want in Life and How Can You Get There?' An Evaluation of a Hierarchical Goal-Setting Chatbot}, booktitle = {13th Annual meeting of the Society for the Science of Motivation}, abstract = {The translation of abstract, long-term goals, such as “make a contribution to the field of motivation science,” into short-term, actionable intentions is inherently difficult. Hierarchical goal-setting, a goal-setting strategy in which people construct a hierarchy of increasingly more concrete and proximal subgoals is a promising way to support this process. We designed a goal-setting chatbot that helps people craft action hierarchies for achieving their life goals. We conducted a large online field experiment with two follow-up surveys at one week and one month after the intervention to evaluate the effects of a brief hierarchical planning session with our chatbot on goal pursuit. Although there were no main effects of hierarchical planning on goal-related outcomes, exploratory analyses indicated that hierarchical goal-setting enabled people to make more progress towards goals that appeared less actionable. This suggests that supporting hierarchical goal-setting with chatbots is a promising approach to helping people who don’t know how to pursue their goals.}, howpublished = {Abstract of presentation at the 13th SSM Virtual Congress}, publisher = {Society for the Science of Motivation}, address = {Virtual Congress}, month = may, year = {2021}, slug = {gonzalezcruz2021ssma-chatbot}, author = {González Cruz, Hernán and Prentice, Mike and Lieder, Falk}, month_numeric = {5} }